FAQ
When will my order ship?
All pieces except for made-to-order solid gold will ship within 24 hours on business days.
Solid gold orders ship from our NYC studio and the time to ship is indicated above the "Add to cart" button on those pieces.
What if my piece is lost in the mail?
This is in incredibly rare, but if it happens we will make it right with a free replacement.
Solid gold pieces are always shipped with signature required to ensure this doesn't happen.
Does your jewelry come in a box or a pouch?
Both! Our packaging is made in Chicago and consists of a peach-colored vegan suede pouch in a branded box, so they’re easy to wrap up as gifts.