Each solid gold piece is crafted here in our NYC studio. Some items are kept in inventory, while others are made to order.

Each item has a different lead time based on the complexity of the piece, and this is detailed on the product page near the 'Add to Cart' button.

The general rule for made-to-order solid gold is:

Mini Molten Goddesses and Difficult Women: 2 weeks

Muses: 3-4 weeks

Original goddesses: 4 weeks

The price of gold is so high that if we were to manufacture in solid gold, each goddess pendant would cost more than $1,000 just in material costs, putting them out of reach for many of our customers.

When it comes to plated gold, most companies use a thin layer of gold over a cheap metal such as brass. This is known as gold plated jewelry.

For most of our pieces we have chosen a third way: gold vermeil. Gold vermeil is a thick coating of gold (we use 18k) over solid sterling silver, so the entire piece is composed of precious metals only. We believe it's the most luxurious option available at a reasonable price.

For more detailed information, check out this blog: Gold Plating vs Gold Vermeil 

Both! Our packaging is made in Chicago and consists of a salmon-colored vegan suede pouch in a branded box, so they’re easy to wrap up as gifts.

Rhodium is an extremely rare precious metal that costs twice as much as gold by weight. We use it as a plating material on solid sterling silver because it is hypoallergenic and helps prevent tarnishing and scratching. It also changes the color of the silver from a dark grey to a clean, white-gold finish.

Yes, if it is sold out it means it is coming back in stock. If an item is not going to be restocked, we remove it from the site.

Sign up to be notified by clicking "Sold out - join waitlist"

We do not recommend wearing any except solid gold jewelry in water. It’s ok if you get a splash here or there, but don’t go for a swim or take a shower in your pieces.

In the Goddess collection in particular, the fine grooves of the engraving are prone to collecting moisture and dust. Try to keep them dry, and if you experience build up, use an extra soft toothbrush to gently clean the grooves.

Always store your jewelry in the provided Common Era pouch, because exposure to air speeds up the rate of tarnishing in sterling silver. Vermeil and silver pieces have a small black anti-tarnish tab included in their packaging, which helps to absorb moisture and sulfur from the air and keep your piece fresh for longer.

We recommend polishing the high-polish backs with a microfiber lens cloth.

Unfortunately as a small business we cannot stock multiple chain lengths. If the chain isn't your perfect length, we advise purchasing a chain extender from one of the many lovely shops on Etsy.

Yes! We can make any ring size, including half sizes. Just shoot us an email at hey@commonera.com :)

The only pieces that can be customized are our solid gold ones. We can switch out stones, gold color, gold karat and, on some pieces, do custom engraving. Please reach out via the contact form if you're interested in a custom piece :)

Standard shipping is free globally, or $10 for expedited US shipping. 

Silver and vermeil orders ship from our fulfillment center in Dallas, which was chosen because it's a central location.

Solid gold pieces ship directly from our NYC studio.

Yes, for all solid gold orders, we always ship with signature upon requirements.

We usually ship either same-day or within 1 business day but please allow up to 3 business days for processing during sale periods.

Solid gold made-to-order pieces all have different processing times due to their complexity - please refer to the individual product page for accurate timeframes.

Our fulfillment partner uses software which calculates the best carrier depending on destination and timing. Most packages domestically ship with either USPS or UPS, while international packages predominantly ship via DHL. 

We offer Route Package Protection at around 1% of the cost of your order. They will cover your package in case of loss or theft.

If you choose not to use Route, we cannot be liable for any loss incurred.

If your package has been stolen or lost, please file a claim at https://claims.route.com/

As a very small business, we cannot be responsible for customer error.

If your order HAS shipped, we cannot change the address. Please enter the address carefully when checking out!

If your order has NOT shipped, please do contact us ASAP so that we can change the address :)

No, you cannot cancel or edit an order once it is placed. This includes solid gold orders, which we spend a lot of time and money handcrafting to order.

If it was within the last 7 days, get in touch at hello@commonera.com and we will match the current price :)

We cannot offer exchanges due to the software we use. If you wish to exchange your piece, the best way is to initiate a return via our free Returns Portal, then purchase the new piece. 

Yes, we offer free 45 day returns within the US, but international return labels must be purchased by the customer. Custom orders are not eligible for returns. You can check out our full refund policy here.

International shipping is free!

As a small business, we do not have the ability to set up entities in coutries outside of the US in order to collect and pay VAT.

Please note this doesn't mean you are paying extra - it just means you are paying your government directly instead of through us as a middleman. You will be billed by your local customs and border agency when your package arrives.

If you purchase from Australia or New Zealand, you do not have to pay GST or any other duty unless the value is over $1000 AUD/NZD. 

If you purchase from Canada, the UK or the EU, you will need to pay VAT when your package arrives in the country. 

If you wish to return your item, we cannot cover the postage but will happily accept a return shipped within 45 days of receipt.

If your package is taking a while, it may be at Customs in the your country. The customs agency may be trying to contact you to collect your VAT so please check your emails/voicemails.

On the order status page, underneath the map, you should see a tracking number. Click on that number and it will take you to the dedicated DHL International tracking page.

Once the shipment leaves the US, it is transferred from DHL to the postal service of your country (Australia Post, NZ Post, Royal Mail, La Poste, PosteItalia etc). The DHL page will include a special number that you can track with your local service, labeled as "Delivery by Postal Provider." Copy that and paste it into your country's postal service website to see even more detailed status updates. 

You can sign up at the rewards center here: https://commonera.com/pages/rewards

Unfortunately our software is unable to stack discounts together.

No, rewards points are only redeemable on full price items.

Loyalty points expire after one year.

100%! We are a very small company and entirely independent and woman- and immigrant-owned.

Sure thing! Please email press@commonera.com for press enquiries.

While our studio is in NYC, we don't have a retail storefront yet.